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SHIPPING & RETURNS

SHIPPING POLICY

 

At ARVO, we strive to deliver your order as quickly and safely as possible.

  • Processing time: 1–3 business days

  • Standard delivery: 5–12 business days (depending on your location)

  • Tracking information is provided for every order.

  • We currently ship across most European countries.

  • Shipping times may vary during holidays or peak seasons.

Our team works closely with trusted logistics partners to ensure your products arrive safely and on time.

RETURN & EXCHANGE POLICY

 

Your satisfaction is our priority.

If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned in its original packaging.

  • Proof of purchase is required.

Please note that, for hygiene reasons, certain personal care products cannot be returned once opened or used.

Refunds

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Once your return has been received and inspected, we'll notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

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Damaged or Incorrect Items

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If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Our support team will work quickly to resolve the issue by offering a replacement or refund.

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Need Help?

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If you have any questions about shipping, returns, or your order, our customer support team is always happy to help.

Email: support@arvodevelopment.com

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